CBayScribe - Frequently Asked Questions
Is there really a CBayScribe Solution for me?
Yes. Our program is perfect for any transcription provider or consultant wanting to build new business or grow existing customer revenues by providing robust, scalable, secure, and HIPAA compliant Patient Encounter Documentation Services.
Whether you are a regional transcription company wanting to grow volume through an unlimited scalable service or an independent transcription provider wanting to compete in a larger market segment, we have a tailored solution to meet your specific needs.
If I take advantage of CBayScribe services, will I maintain control of my customer accounts?
Yes. You control and maintain complete ownership of your customer accounts and relationships while we focus on supporting our customer - you.
What services do I get with CBayScribe?
- Highest quality transcripts
- Standard next-business-day turnaround
- State-of-the-art online document management
- Electronic demographics configuration
- Custom reports created from requirements set by each unique dictator
- Unlimited updates for report templates
- Online and auto-faxing
- Unlimited storage of transcripts for CBayScribe clients
- Unlimited customer service and support
- Unlimited group and individual training
- Unlimited document access 24/7 from any computer with Internet access
- Unlimited application upgrades
- Customized EMR interface
Why choose CBay?
When you choose a partner to deliver vital business services, the best decision is the one that produces the most resounding results. Since 1998, CBay has been a leading provider of healthcare business process outsourcing (BPO) services. We are the leader in delivering Patient Encounter Documentation Services to hospitals, medical centers, clinics, and private practices in the United States, and the only publicly traded company that caters to both the acute care and private practice market segments.
We are held to the highest standards in the industry and set the standards that others aspire to emulate. For twelve years, our quality transcription, reliable turnaround time and technology offerings have continuously evolved to meet and exceed the ever-changing demands of Patient Encounter Documentation. Our efforts have produced numerous national awards and recognition by leading industry-reporting agencies.

